Please let me know if you have any further questions. We’ll be glad to help you.

Very often engineers end their replies to customer inquiries with: “Please let me know if you have any further questions. We’ll be glad to help you.”

Since our one of the objectives in the overall goal of improving our writing is learning to be concise, I wish to remind you to proofread your docs and not just to catch grammatical errors, but to also delete repetition. Since you are telling the customer to call on you if he/she needs further help, you don’t need to say that you will be glad to help – that’s a given. Otherwise, why would you tell him/her to write again? Why not instead simply say, “Drop me a line if you have other inquiries.” and end it there?

Our shift to a more personal style of communication gives you freedom from the bulky templates you guys (often so blindly) rely on.