No issue is “expected”
Posted on: September 2, 2015 /
Categories: Conversation
Issues are unacceptable and are often encountered during updates.
The word “expected” can be interpreted a million different ways and none of them are good.
“I realize this is frustrating and I don’t have any excuses to make. The unfortunate reality is that these issues are a result of … and as hard as we try to prevent them, they are encountered during major updates.”